Te Papa Tongarewa

55 Cable Street, Wellington, 6011, New Zealand
Phone: +64 (04) 381 7000
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Getting There

• Walk: It’s easy to walk from the city centre to the convention centre.
  
  
• Bus: Most Wellington buses (including those from the airport and railway station) stop along Courtenay Place and Willis Street. From these stops, it’s just a few minutes’ walk to Te Papa. Metlink bus routes and timetables
  
  
• Train: From Wellington Railway Station it’s a 20-minute walk to Te Papa. 
  Metlink train routes and timetables
  
  
• Taxis: Wellington Combined Taxis have a stand outside Te Papa.
  
  
• Bikes and scooters: The waterfront around Te Papa is bicycle and kick scooter friendly. Please don't bring them inside the museum but park your bike or kick scooter at our racks – found behind Quake Braker, near our main entrance.

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• Car: Take the Aotea Quay exit when driving south into central Wellington along the SH1 motorway. Continue along Waterloo, Customhouse, and Jervois Quays, which lead directly into Cable Street and Te Papa’s convenient car park.
  
  

​Parking
Te Papa has covered and uncovered parking spaces for all museum visitors. You can pay with cash, EFTPOS or credit card. Te Papa does not reserve any parking spaces. The full day rate is $40 per day. ​Please refer to parking information here.
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Location

Parking Map

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Venue Floor Plan

Click on the images for a larger view

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​In An Emergency

First Aid
The first aid room is located on Level 3 in the back of house area. Automated External Defibrillators are available at the information desk on Level 2, and at Espresso on Level 4. First aid kits are also available from all floors. 

Fire Evacuation
Evacuation is essential even if you cannot see or locate the fire. The continuous sound of fire alarms will be activated to notify all occupants to vacate the building immediately.

Egress is available from all floors and areas in the building via the marked emergency exits or by the main staircase. The building is also fitted with an automatic sprinkler system, manual fire alarms, fire hose reels and extinguishers on each floor.

Te Papa Visitor Services team will take full charge of the evacuation and make sure the building has been fully evacuated. Our team will follow procedures to assist disabled visitors in the case of an evacuation.

Evacuation assembly points are:
- By Te Papa Museum forecourt near Circa Theatre, or;
- At Barnett Street corner Cable Street next to Waitangi Park

Earthquake
Te Papa sits on 150 base isolators to protect the building from earthquake. The building will sway up to half a metre which is normal as it is designed to withstand an 8.5 magnitude and is a designated civil defence centre.

Te Papa would be among the safer places in Wellington in a major earthquake. All visitors must stay away from windows, find cover and remain under the shelter or in the venue. Our Visitor Services team will provide instructions should there be an evacuation.

Tsunami Alert
Our Visitor Services team will ensure all guests are advised and guided to the higher levels of the building. This will be on Level 4 and above of the museum.​

Vertical Divider

Health & Safety

Everyone at Te Papa is responsible for their own health and safety, and for contributing towards the maintenance of a working environment. We are committed to ensuring the health, safety, security and wellbeing of all our teams, visitors to our business and the items and collections that have been placed in our care.

You share this responsibility as an event delegate, exhibitor, contractor or volunteer. All attendees are expected to comply in all respect to the requirements of the Health & Safety Acts including but not limited to:

• Following all safety instructions from Te Papa staff member at all times.
• All electrical gear must be PAT tested and tagged, and all electrical cords must be taped down.
• Fire egress routes must be kept clear at all times. It is illegal to block emergency exits and the access route to an emergency exit.
• You must not obscure or cover emergency exit signs or store equipment in the fire staircase.
• All fire call points and fire hose cabinets must be kept clear

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Bicultural Protocols

Te Papa recognises the legislative, conceptual and Treaty framework within which the museum operates and reflects the international developments between the partnership of Tangata Whenua and Tangata Tiriti.